Refund Policy

Return Policy for Gem Store Pakistan: Hassle-Free Returns for Your Gemstones

– You can exchange items within 14 days of purchase if they’re faulty, damaged, or different from the original specifications.
– Notify the store within 3 days of delivery to raise a dispute.
– Replacement will be sent for defective items with photographic evidence within 14 days of purchase.

Refund Policy

– No refunds are available, but a coupon of the same amount can be issued in case of non-availability or flawed items.

Order Cancellation

– Orders can be canceled before shipping.
– The store reserves the right to cancel orders due to stock unavailability, declined payment, or pricing inaccuracies ¹.